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Cognitive Reliability and Error Analysis Method (CREAM), by E. Hollnagel
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The growing dependence of working environments on complex technology has created many challenges and lead to a large number of accidents. Although the quality of organization and management within the work environment plays an important role in these accidents, the significance of individual human action (as a direct cause and as a mitigating factor) is undeniable. This has created a need for new, integrated approaches to accident analysis and risk assessment.
This book detailing the use of CREAM is, therefore, both timely and useful.
It presents an error taxonomy which integrates individual, technological and organizational factors based on cognitive engineering principles. In addition to the necessary theoretical foundation, it provides a step-by-step description of how the taxonomy can be applied to analyse as well as predict performance using a context-dependent cognitive model.
CREAM can be used as a second-generation human reliability analysis (HRA) approach in probabilistic safety assessment (PSA), as a stand-alone method for accident analysis and as part of a larger design method for interactive systems. In particular, the use of CREAM will enable system designers and risk analysts to:
• identify tasks that require human cognition and therefore depend on cognitive reliability
• determine the conditions where cognitive reliability and ensuing risk may be reduced
• provide an appraisal of the consequences of human performance on system safety which can be used in PSA.
- Sales Rank: #3642060 in Books
- Published on: 1998-02-06
- Original language: English
- Number of items: 1
- Dimensions: 10.00" h x .69" w x 7.01" l, 1.64 pounds
- Binding: Hardcover
- 302 pages
About the Author
Dr. Erik Hollnagel is Principal Advisor at the OECD Halden Reactor Project (Norway) and Adjunct Professor of Human-Machine Interaction at the University of Linköping (Sweden). He has many years of experience with man-machine systems acquired in both industry and universities, and has worked extensively with the problems of human reliability and human-machine interaction in the fields of nuclear power, aerospace and computer systems.
Dr. Hollnagel is the author of more than 200 papers and five books in the fields of man-machine systems, interface design, expert systems, cognitive engineering and human reliability. He is currently Chairman of the European Association for Cognitive Ergonomics (EACE).
Most helpful customer reviews
2 of 2 people found the following review helpful.
Kindle version: Text quality is poor
By John J. Vahey
Not really sure what's up with the text on this version. It is searchable, and you can change the font size, but the font itself has the appearance of a poor-quality scanned document. Some of the table information is unreadable. Haven't read the book yet, but for $115 this should be exemplary, and it's far from it.
0 of 0 people found the following review helpful.
Insightful discussion of human performance in complex systems
By Bruce Hallbert
Dr. Hollnagel's book provides an excellent background and introduction to the challenges facing designers and operators of complex systems who wish to account for human performance. He provides a thoughtful discussion of cognitive and organizational mechanisms that influence human behavior and provides a practical and throrough guide to understanding and assessing the implications of system design on human performance. This book will be a valuable reference and source of knowledge for system developers and maintainers of complex systems and technologies.
0 of 1 people found the following review helpful.
Five Stars
By Mubarak
I received a book. Thank you and I appreciate your cooperation.
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